Terms of Service
We appreciate you using our site, our products, and our services (collectively “Services”). The Services are provided by Psych Hub, LLC (“Psych Hub,” “us,” “we,” or “our”) headquartered at 646 Hamilton Ave, Nashville, TN 37203. By using our Services, you are agreeing to these terms. Please read them carefully. Please follow any policies made available to you within the Services.
By using our Services you do NOT acquire any ownership, license, or other rights to any intellectual property, content, or any aspect of the Services used. You may not use content from our Services unless you obtain permission from its owner or are otherwise permitted by law. These terms do not grant you the right or license to use any branding or logos used in our Services. Don’t remove, obscure, or alter any branding, logos, or legal notices displayed in or along with our Services. THIS POLICY WAS UPDATED ON March 15, 2023.
Our Services sometimes include content that is not owned by Psych Hub but is rather utilized under license. All such content is the sole responsibility of the entity that makes it available. We may review content to determine whether it is illegal or violates our policies, and we may remove or refuse to display content that we reasonably believe violates our policies or the law. PSYCH HUB ASSUMES NO OBLIGATION IN RESPECT OF SUCH CONTENT.
Our Services include descriptions and discussions of behavioral health issues. Our Services do not purport to provide medical or psychological advice, therapy, or treatment. Rather our Services are designed to educate consumers about the availability of qualified psychological advice, treatment, and therapy. You should not rely on our Services as medical or psychological advice, treatment, or therapy. YOU SHOULD ONLY OBTAIN MEDICAL OR PSYCHOLOGICAL ADVICE FROM A QUALIFIED DOCTOR OR THERAPIST. Our Services include information about where you can seek qualified psychological advice, treatment, and therapy and we encourage you to utilize those aspects of our Services if you feel that you need them.
If you are suffering a medical emergency, call 911 immediately. If you are suffering from a psychological emergency or crisis, call 988 immediately. Don’t misuse our Services. For example, don’t interfere with our Services or try to access them using a method other than the interface and the instructions that we provide. You may use our Services only as permitted by law, including applicable export and re-export control laws and regulations. We may suspend or stop providing our Services to you if you do not comply with our terms or policies or if we are investigating suspected misconduct.
In connection with your use of the Services, we may send you service announcements, administrative messages, and other information. You may opt-out of some of those communications.
Some of our Services are available on mobile devices. Do not use such Services in a way that distracts you and prevents you from obeying traffic or safety laws or otherwise when in a situation that demands your attention.
YOUR PSYCH HUB ACCOUNT
You may need a Psych Hub Account in order to use some of our Services. You may create your own Psych Hub Account, or your Psych Hub Account may be assigned to you by an administrator, such as your employer or educational institution. If you are using a Psych Hub Account assigned to you by an administrator, different or additional terms may apply and your administrator may be able to access or disable your account.
To protect your Psych Hub Account, keep your password confidential. You are responsible for the activity that happens on or through your Psych Hub Account. Try not to reuse your Psych Hub Account password on third-party applications. If you learn of any unauthorized use of your password or Psych Hub Account, follow these instructions.
We respond to notices of alleged copyright infringement and terminate accounts of repeat infringers according to the process set out in the U.S. Digital Millennium Copyright Act.
We provide information to help copyright holders manage their intellectual property online. If you think somebody is violating your copyrights and want to notify us, please do so at firstname.lastname@example.org.
YOUR CONTENT IN OUR SERVICES
Some of our Services allow you to upload, submit, store, send or receive content. You retain ownership of any intellectual property rights that you hold in that content. In short, what belongs to you stays yours.
When you upload, submit, store, send or receive content to or through our Services, you give Psych Hub (and our partners, sponsors, and users) a fully paid, worldwide license to use, host, store, reproduce, modify, create derivative works (such as those resulting from translations, adaptations or other changes we make so that your content works better with our Services), communicate, publish, publicly perform, publicly display and distribute such content. The rights you grant in this license are for the limited purpose of operating, promoting, and improving our Services, developing new Services, and performing other actions permitted by these Terms of Service. This license continues even if you stop using our Services. Some Services may offer you ways to access and remove content that has been provided to that Service. Also, in some of our Services, there are terms or settings that narrow the scope of our use of the content submitted in those Services. Make sure you have the necessary rights to grant us this license for any content that you submit to our Services.
Our automated systems analyze your content (including emails) to provide you with personally relevant product features, such as customized search results, tailored advertising, and spam and malware detection. This analysis occurs as the content is sent, received, and when it is stored.
If you have a Psych Hub Account, we may display your account name, account photo, and actions you take on Psych Hub or on third-party applications connected to your Psych Hub Account (such as +1’s, reviews you write, and comments you post) in our Services, including displaying in ads and other commercial contexts. We will respect the choices you make to limit sharing or visibility settings in your Psych Hub Account. For example, you can choose your settings so your name and photo do not appear in an ad.
ABOUT SOFTWARE IN OUR SERVICES
When a Service requires or includes downloadable software, this software may update automatically on your device once a new version or feature is available. Some Services may let you adjust your automatic update settings.
Psych Hub gives you a personal, worldwide, royalty-free, non-assignable, and non-exclusive license to use the software provided to you by Psych Hub as part of the Services. This license is for the sole purpose of enabling you to use and enjoy the benefit of the Services as provided by Psych Hub, in the manner permitted by these terms. You may not copy, modify, distribute, sell, or lease any part of our Services or included software, nor may you reverse engineer or attempt to extract the source code of that software, unless laws prohibit those restrictions or you have our written permission.
Open-source software is important to us. Some software used in our Services may be offered under an open-source license that we will make available to you. There may be provisions in the open-source license that expressly override some of these terms.
MODIFYING AND TERMINATING OUR SERVICES
We are constantly changing and improving our Services. We may add or remove functionalities or features, and we may suspend or stop a Service altogether.
You can stop using our Services at any time, although we’ll be sorry to see you go. Psych Hub may also stop providing Services to you, or add or create new limits to our Services at any time.
We believe that you own your data and preserving your access to such data is important. If we discontinue a Service, where reasonably possible, we will give you reasonable advance notice and a chance to get information out of that Service.
INFORMATION REGARDING YOUR USE OF THE SERVICES
Terms of Sale
Payment and Billing Information
By providing a credit card or other payment method that we accept, you represent and warrant that you are authorized to use the designated payment method and that you authorize us (or our third-party payment processor) to charge your payment method for the total amount of your purchase (including any applicable taxes and other charges) (each, a “Transaction”). If the payment method cannot be verified, is invalid or is otherwise not acceptable, your Transaction may be suspended or canceled. You must resolve any payment method problems before we proceed with your Transaction. If you want to change or update your payment method information, you can do so at any time by logging into your account. You agree to maintain the security of your account on the Services, including the security of your password and other confidential information relating to the use of the Services and your account. You agree to be responsible for all charges resulting from the use of your account on the Services, including charges resulting from unauthorized use of your account prior to your notification of such unauthorized use to Psych Hub.
You acknowledge that the amount billed may vary due to promotional offers, preferences you select, or changes in applicable taxes or other charges, and you authorize us (or our third party-payment processor) to charge your payment method for the corresponding amount.
Continuous Subscription; Cancelation Policy
When you register for an automatically recurring subscription, you expressly acknowledge and agree that Psych Hub (or our third-party payment processor) is authorized to charge you on a recurring basis for your subscription (in addition to any applicable taxes and other charges) for as long as your subscription continues. You may cancel your subscription at any time by contacting us at email@example.com.
Pricing and Availability
All prices on our Services are shown in U.S. dollars and applicable taxes and other charges, if any, are additional. We reserve the right to adjust prices as we may determine at our sole discretion, at any time and without notice, including without limitation, as based on geographic or other criteria as we may establish from time to time. We will not, however, be able to notify you of changes in any applicable taxes.
All of our Services are subject to availability, and we reserve the right to impose quantity limits on any transaction, to reject all or part of a transaction, and to discontinue offering certain Services without prior notice.
We will collect applicable sales, use and other tax (collectively, “Tax”) on Services for which we determine we have a duty to collect Tax. If a Service is subject to Tax, you agree that the amount of Tax shown at checkout may be adjusted. Several factors may cause this, such as variances between processor programs and changes in applicable Tax rates.
All sales are final. We do not provide refunds on orders.
OUR WARRANTIES AND DISCLAIMERS
We provide our Services using a commercially reasonable level of skill and care and we hope that you will enjoy using them. There are certain things that we don’t promise about our Services.
OTHER THAN AS EXPRESSLY SET OUT IN THESE TERMS OR ADDITIONAL TERMS, PSYCH HUB AND ITS SUPPLIERS OR DISTRIBUTORS DO NOT MAKE ANY SPECIFIC PROMISES ABOUT THE SERVICES. FOR EXAMPLE, WE DON’T MAKE ANY COMMITMENTS ABOUT THE CONTENT WITHIN THE SERVICES, THE SPECIFIC FUNCTIONS OF THE SERVICES, OR THEIR RELIABILITY, AVAILABILITY, OR ABILITY TO MEET YOUR NEEDS. ALL SERVICES ARE PROVIDED “AS IS”.
SOME JURISDICTIONS PROVIDE FOR CERTAIN WARRANTIES, LIKE THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. TO THE EXTENT PERMITTED BY LAW, WE DISCLAIM AND EXCLUDE ALL WARRANTIES.
LIABILITY FOR OUR SERVICES
PSYCH HUB, AND PSYCH HUB’S SUPPLIERS AND DISTRIBUTORS, ARE NOT AND WILL NOT BE RESPONSIBLE FOR LOST PROFITS, REVENUES, DATA, FINANCIAL LOSSES, OR INDIRECT, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES.
THE TOTAL LIABILITY OF PSYCH HUB, AND ITS SUPPLIERS AND DISTRIBUTORS, FOR ANY CLAIMS UNDER THESE TERMS, INCLUDING FOR ANY IMPLIED WARRANTIES, IS LIMITED TO THE AMOUNT YOU PAID US TO USE THE SERVICES (OR, IF WE CHOOSE, TO SUPPLY YOU THE SERVICES AGAIN).
IN ALL CASES, PSYCH HUB, AND ITS SUPPLIERS AND DISTRIBUTORS, WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE THAT IS NOT REASONABLY FORESEEABLE.
BUSINESS USES OF OUR SERVICES
If you are using our Services on behalf of a business, that business accepts these terms. It will hold harmless and indemnify Psych Hub and its affiliates, officers, agents, and employees from any claim, suit or action arising from or related to the use of the Services or violation of these terms, including any liability or expense arising from claims, losses, damages, suits, judgments, litigation costs, and attorneys’ fees.
ABOUT THESE TERMS
At any time and solely at our discretion, we may modify these terms or any additional terms that apply to a Service to, for example, reflect changes to the law or changes to our Services. You should look at the terms regularly. We will post notice of modifications to these terms on this page. We’ll post notice of modified additional terms in the applicable Service. Changes will not apply retroactively and will become effective no sooner than fourteen days after they are posted. However, changes addressing new functions for a Service or changes made for legal reasons will be effective immediately. If you do not agree to the modified terms for a Service, you should discontinue your use of that Service.
If there is a conflict between these terms and the additional terms, the additional terms will control for that conflict.
These terms control the relationship between Psych Hub and you. They do not create any third-party beneficiary rights.
If you do not comply with these terms, and we don’t take action right away, this doesn’t mean that we are giving up any rights that we may have (such as taking action in the future).
If it turns out that a particular term is not enforceable, this will not affect any other terms.
For information about how to contact Psych Hub, please visit https://www.psychhub.com