Hospitality Mental Health Competency 1: Introduction


Introductory | Mental Health Literacy

| 1 Hour

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About the Course


Hospitality Mental Health Competency 1 is the introductory course of the Mental Health Ally Series. The main topics include a discussion on the range of mental health challenges, their impact on the community, and an explanation of the dangers of stigma regarding mental health. The course was created using up-to-date statistics from governing bodies and relevant scholarly articles. The instructional design is learner-focused and approachable to individuals with an interest in improving their mental health competency.

NOTE: We recommend completing Hospitality Mental Health Competency 1 before taking any other Hospitality Mental Health Ally Series. 

Psych Hub’s courses do include content that has the potential to be experienced as challenging and activating (such as suicide, abuse, violence, substance use, racism and marginalization, etc.). As adult learners, we respect your right to choose to not engage in certain content, take breaks when needed while engaging in the content, or determine if support may be needed when taking these courses. We encourage you to seek out support as you need, which may include reaching out to professional mental health services. We also value your feedback on how to improve the way we address these topics in our courses in service of destigmatizing mental health and increasing access to services.

Estimated Course Length: 1 Hour

Course Includes: 11 sections with components in each section (components consist of a mixed media approach with lived experience videos, animation explainer videos and a knowledge game). 

Companion Videos: 13 companion videos created for enhanced learning on key course topics in Mental Health Competency 1. Over 120 mental health literacy videos on a host of mental health topics.

Downloadable PDFs: 4 downloadable PDFs expanding on relevant course topics

Target Audience: Hospitality workers
Level of Instruction: Introductory 

Prerequisite: None

Instructional Method: Self-paced, interactive, hybrid of audio, text, video, and learning checks 

Accessibility Accommodations: Closed captioning of all audio and video components

What the learner should know upon course completion:

  1. Discuss the range of severity of mental health issues and identify the impact of stigma towards mental health on individuals, families, and communities.

  2. Describe the various models and contributing risk factors that play a role in the development of mental health disorders.

  3. Examine your personal values while learning common myths and facts about mental health.

  • Pre Course Assessment

  • Values

  • The Numbers

  • The Cost

  • Stigma

  • The Biopsychosocial Model

  • Risk Factors

  • Protective Factors

  • Help and Hope

  • Post Course Assessment 

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