Motivational Interviewing: Communication Basics

About the Course

 

Motivational Interviewing: Communication Basics is part of the Mental Health Ally series and covers four communication techniques commonly utilized in the evidence-based practice of  Motivational Interviewing. This course provides constructive training by utilizing live-filmed videos and engaging activities that allow the learner to practice what they’ve learned. Based on up-to-date information, this course was created for anyone who wants to build their conversational skills and become a listener who can help others both clarify their goals and self-discover what may be holding them back from reaching those goals. NOTE: We recommend completing Mental Health Competency 1 before beginning this course and any other Mental Health Ally Series courses.

 

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Course Overview

ESTIMATED COURSE LENGTH: 1 hour 

CE CREDITS: 0.75 continuing education/contact hours for case managers and 1.00 continuing education/contact hours for nurses, physicians, pharmacists, and pharmacy technicians

TARGET AUDIENCE: Mental Health and Medical Providers, Healthcare Team, Employers, Caregivers, Coaches, Case Managers, First Responders, Teachers, Attorneys, and other pertinent professionals

LEVEL OF INSTRUCTION: Introductory 

PREREQUISITE(S): None

INSTRUCTIONAL METHOD: Self-paced, interactive, hybrid of audio, text, video, and learning checks 

ACCESSIBILITY ACCOMMODATIONS: Closed captioning of all audio and video components. To request further accessibility accommodations, please email support@psychhub.com.

COMPLETION REQUIREMENTS: To obtain your CE certificate, you must progress through all course segments, complete a participant evaluation, and obtain a score of 80% or higher on a post test quiz. Learners are expected to complete the quiz within 3 attempts. If unable to do so, the learner will need to re-review the course segments. 

FINANCIAL/COMMERCIAL SUPPORT STATEMENT: This course has no commercial support.

CONFLICT OF INTEREST:  This course has no potential conflict of interest or outside commercial support. Psych Hub's conflict of interest statement is found in the footer of the training center.

GRIEVANCE AND REFUND POLICIES: Grievance and refund policies are found in the footer of the training center.

PARTICIPATION COSTS:  The cost to participate in this CE activity is included in the subscription registration fee.

COURSE CREATION DATE: 8/11/2020, 4/14/2026

Learning Objectives

  1. Demonstrate knowledge related to asking open ended questions and affirming what is heard while communicating with others.
  2. Describe the critical steps to reflectively listen and summarize conversations in order to facilitate communication while addressing ambivalence and initiating change.
  3. Appraise correct and incorrect strategies of communicating with others using motivational interviewing techniques

Course Outline

  • Pre Course Assessment 
  • What is Motivational Interviewing? 
  • Non-Clinical Application of Motivational Interviewing Communication Skills
  • Key Factors of Motivational Interviewing
  • Communication Techniques
  • Open Ended Questions
  • Affirmation 
  • Reflective Listening
  • Summarizing 
  • Jennifer’s Conversation Wrap Up 
  • Final Do’s and Don’ts 
  • Summary of Motivational Interviewing Techniques
  • Post Course Assessment 

CE Information


Commission for Case Manager Certification (CCMC)
This program has been pre-approved by The Commission for Case Manager Certification to provide continuing education credit to CCM® board certified case managers.
Activity code: H00065752 Approval Number: 250004048. To claim these CEs, log into your CCMC Dashboard at www.ccmcertification.org. Participant must retain this document for one year past their CCM board-certified case manager’s renewal date.

Accreditation Council for Continuing Medical Education (ACCME)
This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of AffinityCE and Psych Hub. AffinityCE is accredited by the ACCME to provide continuing medical education for physicians. Physicians completing this course receive 1.00 continuing education credits.

American Nurses Credentialing Center (ANCC)
Nurse CE is provided for this program through collaboration between Psych Hub and AffinityCE. AffinityCE is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC). Nurses completing this course receive 1.00 Contact Hours.

Accreditation Council for Pharmacy Education (ACPE)
AffinityCE is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education (CPE). The cost to participate is included in the registration. Participant CE records will be electronically communicated to CPE Monitor. This knowledge-based CPE activity will provide 1.00 contact hours for participants.
UAN: UAN: 0829-9999-22-382-H01-P To claim these CMEs, log into https://psychhub.cds.affinityced.com/#MICB_HS_2022

Experts


Emily St. Amant, MA, LPC-MHSP

Emily served as a Clinical Manager at Psych Hub from 2019 to 2021, helping to bridge the gap between research and academia to the practical real-life application of theory and therapeutic interventions. She assisted the team throughout the content development process by reviewing and creating content to ensure it will resonate with her fellow clinicians and be beneficial to all audiences.

Currently Emily works for the American Counseling Association as Counseling Resources and Clinical Education Specialist.

Emily is a licensed professional counselor, mental health service provider. She completed her Master’s in Counseling with an emphasis in Mental Health at MidAmerica Nazarene University. She is a Tennessee counseling licensure board approved supervisor and has been designated as a mandatory pre-screening agent.

Before joining Psych Hub, she gained many years of experience in the mental health and substance abuse treatment field, much of which was spent serving as a therapist to a diverse caseload in a community mental health setting. She also has experience in crisis counseling and assessment, intake evaluations for level of care placement, outpatient and inpatient treatment, and utilization review.