Fostering Resilience in Hospitality

About the Course

We all go through periods of stress and many of us have also experienced some kind of trauma. This course is built to teach anyone how to build the skill of resilience, which can help to protect against the impacts of stress and trauma. Based on up-to-date statistics from governing bodies and relevant scholarly articles, this series is full of learner focused activities, live-filmed videos and attractive animations. By taking this approximately 1 hour course, we hope that you will not only understand the impact of stress and trauma on mental health and physical wellbeing, but also know ways to measure and build your own resilience.

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Course Overview

ESTIMATED COURSE LENGTH: 1 hr 6 mins.

TARGET AUDIENCE: Hospitality workers

LEVEL OF INSTRUCTION: Introductory

PREREQUISITE(S): None

INSTRUCTIONAL METHOD: Self-paced; interactive; hybrid of audio, text, video, and learning checks 

ACCESSIBILITY ACCOMMODATIONS: Color contrast; transcripts of video components; closed captioning of audio and video components. To request further accessibility accommodations, please email support@psychhub.com. 

Learning Objectives

Course Learning Objectives:

What the learner should know upon course completion:

  1. Discuss the impact of stress and trauma on emotional and physical wellbeing.
  2. Define resilience, including the various ways it is conceptualized and measured.
  3. Describe ways to build resilience and protect against the impacts of stress and trauma at individual, community, and systems levels.

Course Outline

TIMED COURSE OUTLINE

Since the course is interactive and each learner will proceed at their own pace, timing is not exact. These are approximations based on average pre/post-test time of pilot testers as well as the run-time of course videos and voiceover. This course does not have to be completed in one session. 

COURSE ACTIVITIES FOR CE CREDIT (≥ 1 HOURS 22 MINUTES)

Pre-Course Assessment (~5 minutes) 

Introduction (~10 minutes)

What is Resilience? (~2 minutes)

Stress and Trauma (~11 minutes)

Building Resilience (~33 minutes)

Conclusion (~10 minutes)

Post-Course Assessment (~11 minutes) 

COURSE ACTIVITIES NOT FOR CE CREDIT

Participant Evaluation (5-10 minutes)

(OPTIONAL) Supplementary Videos for Learner and Learner’s Clients

CE Information


National Restaurant Association Educational Foundation

Experts


Abigail Asper, MSW

Abigail Asper was Psych Hub's Clinical Research Manager from 2019 to 2021. During her time at Psych Hub she was responsible for ensuring that Psych Hub videos and learning hubs are evidence-based, clinically  sound, and trauma-informed as well, overseeing Psych Hub content research and continuing education initiatives.  Along with lived experience of mental illness and losing a loved one to suicide, Ms. Asper has years of professional  experience in mental health, social justice, and clinical settings. She earned a B.S. in Psychology from College of  Charleston Honors College and a Master’s in Social Work from Fordham University Graduate School of Social  Service. Before joining the Psych Hub team, she worked as an NGO Representative to the United Nations for the  International Federation of Social Workers, a case manager on an assertive community treatment team for older  adults with serious mental illnesses, a victim advocate at a rape crisis center, and a phone counselor at a crisis  hotline. She is also a published author, editor, and researcher. Most recently, she was an editor of Behavioral Science  in the Global Arena, Volume I , a text for which she authored two chapters: “Migrant Adaptation and Well-Being” and  “Gender Equity and Reproductive Justice”.