Workplace Effective Communication
Introductory | Mental Health Literacy | 33 Minutes
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About the Course
Workplace Effective Communication is part of the Workplace Mental Health Ally series and covers four communication techniques commonly utilized in the evidence-based practice of Motivational Interviewing.
This course provides constructive training by utilizing live-filmed videos and engaging activities that allow the learner to practice what they’ve learned. Based on up-to-date information, this course was created for anyone who wants to build their conversational skills and become a listener who can help others in their workplace to both clarify their goals and self-discover what may be holding them back from reaching those goals. Completing the Workplace Effective Communication course will take approximately 60-80 minutes of continuous learning time.
NOTE: We recommend completing Workplace Mental Health Competency 1 before taking any other Workplace Mental Health Ally Series courses.
Estimated Course Length: 33 Mins.
Course Includes: 18 sections with components in each section (components consist of a mixed media approach with an animated overview video, role plays, and a knowledge game)
Companion Videos: 5 companion videos created for enhanced learning on key course topics in Workplace Effective Communication; over 120 mental health literacy videos on a host of mental health topics
Downloadable PDFs: 4 downloadable PDFs expanding on relevant course topics
Target Audience: Human resources professionals and people managers
Level of Instruction: Introductory
Prerequisite: None
Instructional Method: Self-paced, interactive, hybrid of audio, text, video, and learning checks
Accessibility Accommodations: Color contrast; transcripts of video components; closed captioning of audio and video components.
After completing this course, you will be able to describe and employ the following:
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Demonstrate knowledge related to asking open-ended questions and affirming what is heard while communicating with others.
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Describe the critical steps to reflectively listen and summarize conversations in order to facilitate communication while addressing ambivalence and initiating change.
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Critically appraise correct and incorrect strategies for communicating with others using motivational interviewing techniques.
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