Mental Health Ally for Hospitality

A woman wearing an apron and picking up dishes with food on them with a stat: 4/5 hospitality workers report increased stress from their work.

Who is it for?

Hospitality Workers Need More Mental Health Support

Four out of five hospitality workers report increased stress from their work, with one out of five listing it as a cause for major mental health concerns, according to a RSPH study. Meanwhile, only one in ten (10%) has received training to support their health and wellbeing, or access to mentoring or mental health champions.

Mental Health Ally for Hospitality addresses that problem by providing educational courses, content and tools to help everyone in the hospitality environment feel more comfortable talking about mental health, seeking care, and supporting others in critical moments.

Hospitality managers often see the first signs of mental health crisis, whether it’s increased absenteeism, reduced performance on the job, or simply a shift in personality. Psych Hub offers courses to train leaders how to help prevent, identify, and support workers in their times of need.

Those who take all the courses and past post-tests receive a Mental Health Ally for Hospitality Certificate, demonstrating their commitment to an open, supportive workplace where mental health can be discussed and addressed together.

A man and a woman working in a coffee shop.

Hospitality Mental Health Competency 1

Learn about mental health issues, their impact on the hospitality environment, and an explanation of the dangers of stigma regarding mental health.

Hospitality Mental Health Competency 2: Common Conditions

Learn how to recognize common mental health conditions and help people find the support they need.

Two women looking at a laptop with coffee sitting on the table.

Hospitality Mental Health Competency 3: Substance Use Awareness

Learn about some of the most commonly used types of substances, risk and protective factors for substance use, and practical ways you can help someone in your community to find support that can lead to recovery.

Hospitality Diversity And Mental Health

Learn about the different types of diversity, how negative reactions to diversity affect many people’s mental health, and how to promote inclusion in your community.

Overcoming Bias in Hospitality

Learn how bias impacts people’s interactions with each other and techniques for overcoming this bias.

Hospitality Suicidal Behavior Competency

Learn about the nature of suicide and how to recognize warning signs for someone that may be at risk for suicide, as well as ways to connect those at risk to support services.

Hospitality Safety Planning

Learn how to help someone that may be in an abusive relationship or experiencing suicidal ideation.

Hospitality Effective Communication

Learn about four communication techniques utilized in the evidence-based practice of Motivational Interviewing. This course was created for those who want to build their conversational skills and become better listeners.