Grievance Policy


Fair Treatment For All
Psych Hub is fully committed to conducting all activities in strict conformance with the ethical standards of all approving organizations. Psych Hub will comply with all legal and ethical responsibilities to be non-discriminatory in promotional activities, program content and in the treatment of program participants.

The monitoring and assessment of compliance with these standards will be the responsibility of the Psych Hub Continuing Education Committee, including the Chief Content Officer, VP of Clinical Innovation, and Chief Executive Officer.

While Psych Hub goes to great lengths to assure fair treatment for all participants and attempts to anticipate problems, there may be occasional issues that require intervention and/or action on the part of an officer of Psych Hub. This procedural description serves as a guideline for handling such grievances.

Filing A Complaint Or Request For Accessibility Accommodations
For assistance with general concerns or to request accessibility accommodations email  For assistance with concerns related to Psych Hub’s continuing education program, email

Psych Hub Response Procedure
Psych Hub will contact the individual within five (5) days to attempt to resolve the issue. If the issue cannot be resolved, it will be elevated to the Psych Hub leadership team for review.