Grievance Policy

Fair Treatment for All

Psych Hub is fully committed to conducting all activities in strict conformance with the ethical standards of all approving organizations. Psych Hub will comply with all legal and ethical responsibilities to be non-discriminatory in promotional activities, program content and in the treatment of program participants.

The monitoring and assessment of compliance with these standards will be the responsibility of the Psych Hub Continuing Education Director in consultation with members of the Curriculum Committee including the Psychologist Consultant and Social Work Consultant.

While Psych Hub goes to great lengths to assure fair treatment for all participants and attempts to anticipate problems, there may be occasional issues that require intervention and/or action on the part of an officer of Psych Hub. This procedural description serves as a guideline for handling such grievances.

Filing a Complaint or Request for Accessibility Accommodations

For assistance with general concerns or to request accessibility accommodations email support@psychhub.com. For assistance with concerns related to Psych Hub's continuing education program, email ce@psychhub.com.

Psych Hub Response Procedure

Psych Hub will contact the individual within five (5) days to attempt to resolve the issue. If the issue cannot be resolved, it will be elevated to the Psych Hub leadership team for review.