Therapy Cafe (Audio Version) - Healing Together: The Impact of Integrated Care on Mental Health Outcomes
Before you take the post-test assessment, make sure you've listened to the course content on your podcast app of choice.
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More than one-third of adults in the U.S. report experiencing a mental health condition or substance use disorder, yet less than half receive the treatment they need due to provider shortages, high costs, and gaps in coverage. Many individuals with behavioral health needs initially seek help in emergency departments or primary care settings, often leaving without proper treatment. To address this gap, the Centers for Medicare & Medicaid Services (CMS) launched the Making Care Primary (MCP) Model in 2023, focusing on innovative solutions in eight states. A key element of this initiative is the collaborative care model—a proven, evidence-based approach that integrates behavioral health into primary care to enhance access, outcomes, and patient satisfaction. Despite its strong track record, adoption remains limited due to reimbursement and scalability challenges.
In this course, join host and Psych Hub co-founder Marjorie Morrison, LMFT, LPCC, and Dr. Caroline Carney, President of Behavioral Health and Chief Medical Officer at Magellan Health, as they explore the principles of integrated care, delve into the collaborative care model, and examine how measurement-informed care can drive better outcomes. This episode is a must-listen for therapists and mental health professionals interested in how they can be a part of the solution to streamline care delivery, improve patient outcomes, and expand their impact within integrated health systems.
1 hour CE. Recorded audio format
Course Overview
ESTIMATED COURSE LENGTH: 1 hour
CE CREDITS:1 hour continuing education/contact hours for social workers, psychologists, counselors, and marriage and family therapists
TARGET AUDIENCE: Mental Health Practitioners
LEVEL OF INSTRUCTION: Introductory
PREREQUISITE(S): None
INSTRUCTIONAL METHOD: Recorded audio format (non-interactive)
ACCESSIBILITY ACCOMMODATIONS: Closed captioning. To request further accessibility accommodations, please email support@psychhub.com.
COMPLETION REQUIREMENTS: To obtain your CE certificate, learners listen to the full course, complete a participant evaluation, and obtain a score of 80% or higher on a post-test. Learners are expected to complete the quiz within 3 attempts. If unable to do so, the learner will need to re-review the course segments.
FINANCIAL/COMMERCIAL SUPPORT STATEMENT: This course has no commercial support.
CONFLICT OF INTEREST: This course has no potential conflict of interest or outside commercial support. Psych Hub's conflict of interest statement is found in the footer of the training center.
GRIEVANCE AND REFUND POLICIES: Grievance and refund policies are found in the footer of the training center.
PARTICIPATION COSTS: The cost to participate in this CE activity is included in the subscription registration fee.
COURSE CREATION DATE: 11/21/2024
Learning Objectives
By the end of this course, participants will be able to:
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Describe the concept and benefits of integrated care
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Explain the collaborative care model, including the key providers required
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Examine the value of measurement-informed care
Course Outline
Introduction to Integrated Care
- Overview of challenges in accessing behavioral health services.
- How integrated care addresses provider shortages and gaps in coverage.
- Introduction to the Making Care Primary (MCP) Model by CMS.
Understanding the Collaborative Care Model
- Explanation of the collaborative care model and its core components.
- Roles of primary care providers, behavioral health specialists, and care managers.
- Key benefits: improved outcomes and reduced costs.
Benefits of Integrated Behavioral Health in Primary Care
- Importance of early intervention in primary care settings.
- Real-life examples of integrated care preventing symptom escalation.
- Supporting primary care providers to deliver holistic care.
Measurement-Informed Care
- Definition and significance of measurement-informed care.
- Key tools and assessments used to track patient progress.
- Using data to guide treatment and enhance patient outcomes.
Overcoming Barriers to Implementing Collaborative Care
- Challenges: reimbursement, staffing, and scalability.
- Strategies for healthcare organizations to overcome these barriers.
- Role of technology in supporting implementation.
Practical Applications and Case Studies
- Success stories demonstrating real-world impact.
- Tips for integrating collaborative care into current practices.
- Building partnerships between behavioral health and primary care.
The Future of Behavioral Health Care
- Trends in integrated care and value-based care models.
- Role of technology in expanding access and improving outcomes.
- Dr. Caroline Carney’s insights on the future of collaborative care.
Conclusion and Key Takeaways
- Recap of the benefits of integrated and collaborative care.
- Actionable steps for adopting these models in practice.
- Additional resources for continued learning.
CE Information
American Psychological Association (APA)
Psych Hub is approved by the American Psychological Association to sponsor continuing education for psychologists. Psych Hub maintains responsibility for this program and its content. Psychologists completing this course receive 1.00 continuing education credits.Association of Social Work Boards (ASWB)
Psych Hub, #1750, is approved as an ACE provider to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Regulatory boards are the final authority on courses accepted for continuing education credit. ACE provider approval period: 08/20/2024 – 08/20/2027. Social workers completing this course receive 1.00 clinical continuing education credits.Social workers completing this course receive {ce_credit} clinical continuing education credits.
California Association of Marriage and Family Therapists (CAMFT)
Psych Hub is approved by the California Association of Marriage and Family Therapists to sponsor continuing education for LMFTs, LCSWs, LPCCs, and LEPs. Psych Hub maintains responsibility for this program/course and its content. CAMFT Approval #1000074. Course meets the qualifications for 1.00 hours of continuing education credit for LMFTs, LCSWs, LPCCs, and/or LEPs as required by the California Board of Behavioral Sciences.National Board for Certified Counselors (NBCC)
Psych Hub has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 7051. Programs that do not qualify for NBCC credit are clearly identified. Psych Hub is solely responsible for all aspects of the programs. Counselors completing this course receive 1.00 continuing education hours.New York State Education Department - Licensed Mental Health Counselors (NYSED-LMHC)
Psych Hub, LLC is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed mental health counselors. #MHC-0257. New York State licensed mental health counselors completing this course receive 1.00 contact hours.New York State Education Department - Marriage & Family Therapists (NYSED-MFT)
Psych Hub, LLC is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed marriage and family therapists #MFT-0109. New York State marriage and family therapists completing this course receive 1.00 contact hours.New York State Education Department - Psychology (NYSED-PSY)
Psych Hub, LLC is recognized by the New York State Education Department's State Board for Psychology as an approved provider of continuing education for licensed psychologists #PSY-0208. New York State licensed psychologists completing this course receive 1.00 contact hours.New York State Education Department's State Board for Social Work (NYSED-SW)
Psych Hub, LLC is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0699. New York State social workers completing this course receive 1.00 contact hours.Florida Board of Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling
Florida Board of Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling Provider Number 50-45376. Participants completing this course earn 1.00 continuing education credits.Experts

Caroline Carney, MD, MSc, FAPM, CPHQ
Dr. Caroline Carney is president and chief medical officer of Magellan Health, a company focused on improving the quality and delivery of behavioral health care across health plan, Medicare, Medicaid, Exchange and Federal services covered lives. An active clinician, she is board-certified in both psychiatry and internal medicine. Her previous experience at Magellan Health includes serving as the Chief Medical Officer for Magellan RX Management where she led the development of patient-centered clinical programs, quality, and drug information. She also served as SVP Chief Medical Officer of Magellan Behavioral Health and Magellan Specialty Health. Her prior managed care experience included the role of chief medical officer for regional health plans where she gained experience in Medicaid, Medicare, Exchange, and commercial populations. Previously, Dr. Carney served as the medical director for the Indiana Office of Medicaid Policy and Planning, helping to launch the Medicaid expansion product as well as the behavioral health transformation for the state’s community mental health services. While in Indiana, she served on the Governor’s Mental Health Commission. She is a frequent speaker about behavioral health services, integrated and collaborative care, the role of digital technologies in health care, the importance of self-care during and following the pandemic, and parenting in a digital age. Dr. Carney is a published author and co-author for over 100 peer and non-peer reviewed publications focusing on issues surrounding comorbid medical and behavioral health conditions. She was a tenured associate professor of Internal Medicine and Psychiatry at Indiana University, and developed the psychosocial oncology program for Indiana University’s NCI accredited cancer center. She started her medical and academic career at the University of Iowa where she earned her medical degree, as well as a master’s degree, and directed the Med-Psych residency program. She continues to engage in regular clinical work through supporting the behavioral health team at a federally qualified health center.