Helping in a Mental Health Crisis

About the Course

Because mental health crises are so common, Psych Hub decided to create a course that will help anyone to accurately describe signs of a mental health crisis and identify practical skills that may be used to support someone who needs help. This approximately 1 hour course is full of live-filmed and animated videos, as well as learner focused activities and up-to-date statistics from governing bodies and relevant scholarly articles. After finishing this course, we believe you will be able to notice signs of a mental health crisis, substance overdose or withdrawal, or suicide risk. You should also be able to list community resources for crisis support and link individuals with the help they need.

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Course Overview

  • Estimated Course Length: 1 Hour
  • CE Credits: 1.00 CE for social workers,case managers, nurses, pharmacists, and pharmacy technicians
  • Course Includes: 16 sections with components in each section (components consist of a mixed media approach with lived experience videos, animation explainer videos and a knowledge game). 
  • Target Audience: Mental Health and Medical Providers, Healthcare Teams, Employers, Caregivers, Coaches, First Responders, Teachers, Attorneys, and other pertinent professionals
  • Level of Instruction: Introductory 
  • Prerequisite: None
  • Instructional Method: Self-paced, interactive, hybrid of audio, text, video, and learning checks 
  • Accessibility Accommodations: Closed captioning of all audio and video components. Contact support@psychhub.com for more information.
  • Completion Requirements: To obtain your CE certificate, you must complete a pre-test (not scored), progress through all course segments, complete a participant evaluation, and obtain a score of 80% or higher on a post-test quiz. Learners are expected to complete the quiz within 3 attempts. If unable to do so, the learner will need to re-review the course segments.
  • Financial/Commercial Support Statement: This course has no commercial support.
  • Conflict of Interest: This course has no potential conflict of interest or outside commercial support. Psych Hub's conflict of interest statement is found in the footer of the training center.
  • Grievance and Refund Policies: Grievance and refund policies are found in the footer of the training center.
  • Participation Costs: The cost to participate in this CE activity is included in the subscription registration fee.
  • Course Creation Date: 10/19/2021

Learning Objectives

Course Learning Objectives:

What the learner should know upon course completion:

  1. Accurately describe signs that indicate an individual is experiencing a mental health crisis, substance overdose or withdrawal, or suicide risk.
  2. List community resources for crisis support and link individuals with the appropriate type of support.
  3. Identify practical skills that can be used to support an individual experiencing a mental health crisis, including communication, de-escalation, and screening techniques.

Course Outline

TIMED COURSE OUTLINE

Since the course is interactive and each learner will proceed at their own pace, timing is not exact. These are approximations based on average pre/post-test time of pilot testers as well as the run-time of course videos and voiceover. This course does not have to be completed in one session. 

COURSE ACTIVITIES FOR CE CREDIT (≥ 1 HOURS 5 MINUTES)

Pre-Course Assessment (~3 minutes) 

Introduction (~3 minutes)

Tips from Peer Support Specialists (~11 minutes)

De-Escalation (~3 minutes)

How to Respond (~3 minutes)

Substance Withdrawal (~8 minutes)

Sources of Crisis Support (~7 minutes)

After a Crisis (~3 minutes)

Conclusion (~1 minute)

Post-Course Assessment (~3 minutes) 

COURSE ACTIVITIES NOT FOR CE CREDIT

Participant Evaluation (5-10 minutes)

(OPTIONAL) Supplementary Videos for Learner 


CE Information


New York State Education Department's State Board for Social Work (NYSED-SW)
Psych Hub, LLC is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0699. New York State social workers completing this course receive 1.00 contact hours.

American Nurses Credentialing Center (ANCC)
Nurse CE is provided for this program through collaboration between Psych Hub and AffinityCE. AffinityCE is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC). Nurses completing this course receive 1.00 continuing education credits.

Accreditation Council for Pharmacy Education (ACPE)
AffinityCE is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education (CPE). The cost to participate is included in the registration. Participant CE records will be electronically communicated to CPE Monitor. This knowledge-based CPE activity will provide 1.00 contact hours for participants.
UAN: 0829-9999-22-384-H01-P To claim these CMEs, log into https://psychhub.cds.affinityced.com/#HMHC_HS_2022

Commission for Case Manager Certification (CCMC)
This program has been pre-approved by The Commission for Case Manager Certification to provide continuing education credit to CCM® board certified case managers.
Activity code: H00060591 Approval Number: 240002659. To claim these CEs, log into your CCMC Dashboard at www.ccmcertification.org.

National Board for Health and Wellness Coaching (NBHWC)
Psych Hub has been approved by the NBHWC to provide continuing education for National Board Certified Health & Wellness Coaches (CEP #100190).
Course Number: CEA-000132-1

Association of Social Work Boards (ASWB)
Psych Hub, #1750, is approved as an ACE provider to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Regulatory boards are the final authority on courses accepted for continuing education credit. ACE provider approval period: 08/20/2024 – 08/20/2027. Social workers completing this course receive 1.00 clinical continuing education credits.

National Association of Social Workers - New Jersey (NASW-NJ)
This course is approved by the New Jersey Social Work Continuing Education Approval Collaborative, which is administered by NASW-NJ. CE Approval Collaborative Approval period through August 31, 2026. New Jersey social workers will receive 1.00 CE credits for participating in this course.
Approval #: 11082024-283 CE Credits Approved: Clinical

New York State Education Department - Licensed Mental Health Counselors (NYSED-LMHC)
Psych Hub, LLC is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed mental health counselors. #MHC-0257. New York State licensed mental health counselors completing this course receive 1.00 contact hours.

New York State Education Department - Marriage & Family Therapists (NYSED-MFT)
Psych Hub, LLC is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed marriage and family therapists #MFT-0109. New York State marriage and family therapists completing this course receive 1.00 contact hours.

New York State Education Department - Psychology (NYSED-PSY)
Psych Hub, LLC is recognized by the New York State Education Department's State Board for Psychology as an approved provider of continuing education for licensed psychologists #PSY-0208. New York State licensed psychologists completing this course receive 1.00 contact hours.

Florida Board of Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling
Florida Board of Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling Provider Number 50-45376. Participants completing this course earn 1.00 continuing education credits.

Experts


Abigail Asper, MSW

Abigail Asper was Psych Hub's Clinical Research Manager from 2019 to 2021. During her time at Psych Hub she was responsible for ensuring that Psych Hub videos and learning hubs are evidence-based, clinically  sound, and trauma-informed as well, overseeing Psych Hub content research and continuing education initiatives.  Along with lived experience of mental illness and losing a loved one to suicide, Ms. Asper has years of professional  experience in mental health, social justice, and clinical settings. She earned a B.S. in Psychology from College of  Charleston Honors College and a Master’s in Social Work from Fordham University Graduate School of Social  Service. Before joining the Psych Hub team, she worked as an NGO Representative to the United Nations for the  International Federation of Social Workers, a case manager on an assertive community treatment team for older  adults with serious mental illnesses, a victim advocate at a rape crisis center, and a phone counselor at a crisis  hotline. She is also a published author, editor, and researcher. Most recently, she was an editor of Behavioral Science  in the Global Arena, Volume I , a text for which she authored two chapters: “Migrant Adaptation and Well-Being” and  “Gender Equity and Reproductive Justice”.