Helping in a Mental Health Crisis

About the Course

Because mental health crises are so common, Psych Hub decided to create a course that will help anyone to accurately describe signs of a mental health crisis and identify practical skills that may be used to support someone who needs help. This approximately 1 hour course is full of live-filmed and animated videos, as well as learner focused activities and up-to-date statistics from governing bodies and relevant scholarly articles. After finishing this course, we believe you will be able to notice signs of a mental health crisis, substance overdose or withdrawal, or suicide risk. You should also be able to list community resources for crisis support and link individuals with the help they need.

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Course Overview

  • Estimated Course Length: 1 Hour
  • CE Credits: 1.00 CE for social workers,case managers, nurses, pharmacists, and pharmacy technicians
  • Course Includes: 16 sections with components in each section (components consist of a mixed media approach with lived experience videos, animation explainer videos and a knowledge game). 
  • Target Audience: Mental Health and Medical Providers, Healthcare Teams, Employers, Caregivers, Coaches, First Responders, Teachers, Attorneys, and other pertinent professionals
  • Level of Instruction: Introductory 
  • Prerequisite: None
  • Instructional Method: Self-paced, interactive, hybrid of audio, text, video, and learning checks 
  • Accessibility Accommodations: Closed captioning of all audio and video components. Contact support@psychhub.com for more information.
  • Completion Requirements: To obtain your CE certificate, you must complete a pre-test (not scored), progress through all course segments, complete a participant evaluation, and obtain a score of 80% or higher on a post-test quiz. Learners are expected to complete the quiz within 3 attempts. If unable to do so, the learner will need to re-review the course segments.
  • Financial/Commercial Support Statement: This course has no commercial support.
  • Conflict of Interest: This course has no potential conflict of interest or outside commercial support. Psych Hub's conflict of interest statement is found in the footer of the training center.
  • Grievance and Refund Policies: Grievance and refund policies are found in the footer of the training center.
  • Participation Costs: The cost to participate in this CE activity is included in the subscription registration fee.
  • Course Creation Date: 10/19/2021

Learning Objectives

Course Learning Objectives:

What the learner should know upon course completion:

  1. Accurately describe signs that indicate an individual is experiencing a mental health crisis, substance overdose or withdrawal, or suicide risk.
  2. List community resources for crisis support and link individuals with the appropriate type of support.
  3. Identify practical skills that can be used to support an individual experiencing a mental health crisis, including communication, de-escalation, and screening techniques.

Course Outline

TIMED COURSE OUTLINE

Since the course is interactive and each learner will proceed at their own pace, timing is not exact. These are approximations based on average pre/post-test time of pilot testers as well as the run-time of course videos and voiceover. This course does not have to be completed in one session. 

COURSE ACTIVITIES FOR CE CREDIT (≥ 1 HOURS 5 MINUTES)

Pre-Course Assessment (~3 minutes) 

Introduction (~3 minutes)

Tips from Peer Support Specialists (~11 minutes)

De-Escalation (~3 minutes)

How to Respond (~3 minutes)

Substance Withdrawal (~8 minutes)

Sources of Crisis Support (~7 minutes)

After a Crisis (~3 minutes)

Conclusion (~1 minute)

Post-Course Assessment (~3 minutes) 

COURSE ACTIVITIES NOT FOR CE CREDIT

Participant Evaluation (5-10 minutes)

(OPTIONAL) Supplementary Videos for Learner 


CE Information


Certificate of Completion

Training hours: {course_duration}

New York State Education Department's State Board for Social Work (NYSED-SW)

American Nurses Credentialing Center (ANCC)

Accreditation Council for Pharmacy Education (ACPE)

UAN: 0829-9999-22-384-H01-P To claim these CMEs, log into https://psychhub.cds.affinityced.com/#HMHC_HS_2022

Commission for Case Manager Certification (CCMC)

Activity code: H00064464 Approval Number: 250002760. To claim these CEs, log into your CCMC Dashboard at www.ccmcertification.org. Participant must retain this document for one year past their CCM board-certified case manager’s renewal date.

National Board for Health and Wellness Coaching (NBHWC)

Course Number: CEA-000132-1

Association of Social Work Boards (ASWB)

Social workers completing this course receive 1 general continuing education credits.

National Association of Social Workers - New Jersey (NASW-NJ)

Approval #: 11082024-283, CE Approval Collaborative Approval Period: through August 31, 2026. Social workers will receive 1 clinical continuing education hours for participating in this course.

New York State Education Department - Licensed Mental Health Counselors (NYSED-LMHC)

New York State Education Department - Marriage & Family Therapists (NYSED-MFT)

New York State Education Department - Psychology (NYSED-PSY)

Florida Board of Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling

Experts


Abigail Asper, MSW

Emily St. Amant, MA, LPC-MHSP