Helping in a Mental Health Crisis in Hospitality

 

Introductory | Mental Health Literacy

| 1 Hour

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About the Course

 

Because mental health crises are so common, Psych Hub decided to create a course that will help anyone to accurately describe signs of a mental health crisis and identify practical skills that may be used to support someone who needs help. This approximately 1 hour course is full of live-filmed and animated videos, as well as learner focused activities and up-to-date statistics from governing bodies and relevant scholarly articles.

After finishing this course, we believe you will be able to notice signs of a mental health crisis, substance overdose or withdrawal, or suicide risk. You should also be able to list community resources for crisis support and link individuals with the help they need.

Estimated Course Length: 1 Hour

Course Includes: 16 sections with components in each section (components consist of a mixed media approach with an animated overview video, a subject matter expert fireside chat, role plays, and a knowledge game). 

Target Audience: Hospitality workers

Level of Instruction: Introductory 

Prerequisite: None

Instructional Method: Self-paced, interactive, hybrid of audio, text, video, and learning checks 

Accessibility Accommodations: Closed captioning of all audio and video components

What the learner should know upon course completion:

  1.  Accurately describe signs that indicate an individual is experiencing a mental health crisis, substance overdose or withdrawal, or suicide risk.

  2. List community resources for crisis support and link individuals with the appropriate type of support.

  3. Identify practical skills that can be used to support an individual experiencing a mental health crisis, including communication, de-escalation, and screening techniques.

 

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